GROOM Hospitality Studio

Tools designed from the field, for the problems the market doesn't solve.

The Studio is GROOM Consulting's AI-native product workshop. We start from your real frictions at the front desk, in housekeeping or in management, and build the solution that fits your existing stack.

A GROOM Consulting activity, dedicated to hoteliers.

What we see

Recurring frictions in independent hotels

Under-used PMS

The core system runs at 40% of its capabilities.

Disconnected systems

PMS, channel manager, POS, CRM: no single source of truth.

Under-exploited MICE

Spaces and slots sold at random.

Under-trained teams

The tools exist, the habits don't.

Manual housekeeping

Paper, WhatsApp, memory. And costly mistakes.

Revenue left on the table

No time for upsell or ancillary revenue.

Our convictions

Four principles behind every tool

01

Simplicity

The real test: does the front desk or housekeeping save time from day one?

02

Hyper-personalisation

The solution fits your flows, constraints and goals, the way your operation actually runs.

03

From the field

We build with your teams, we test, we adjust.

04

Connectivity

A layer that talks to your PMS, channel manager and RMS. One source of truth.

The initiatives

Our solutions, one logic

Compass is the entry point: it reveals where the value lies, then the other initiatives unlock it.

Crew

Frictionless execution

Every task goes to the right shift and person, with proof of completion.

Discover Crew

Groom Compass

Know where you stand

Digital audit of your tech stack, maturity index and costed action plan.

Village

(in development)

Monetise recommendations

A conversational concierge, 24/7 and multilingual, that turns local recommendations into revenue.

GM Augmented

(in development)

Decide instead of compiling

The hotel's figures and qualitative insights organised and prioritised for management.

Contractor

(in development)

Take back control of contracts

All contracts in one place, analysed, to reduce spending.

Yours?

To build together

You have a problem no software solves and would like to create the tool with us? That is exactly what the Studio is for.

Talk to us

How we work

From problem to tool in production

  1. 1A 30-minute call to understand your precise problem.
  2. 2A diagnosis of your stack and flows, often through Compass.
  3. 3A prototype tested with your teams, then refined.
  4. 4A deployment connected to your tools, with ongoing follow-up.

A problem no software solves?

Describe it to a Groomer. We will tell you honestly whether a market tool is enough, or whether the Studio can build it.

Discuss my project

A GROOM Consulting activity, dedicated to hoteliers.